Knock Your Socks Off Customer Servi (BUP 5202)
Term: 2007-2008 Annual Term CE
Faculty
There is not currently a faculty member for this course
Description
Do you make your customers feel like they are #1? Attend this half day session to learn the inside secrets to providing top-notch customer service. You will learn proven techniques for handling customers with tact and style, build the mental and emotional strength to weather customer criticism, and gain problem-solving skills necessary to go beyond customer expectations. Customer service representatives or anyone wanting to learn how to better interact with and satisfy customers should attend this Padgett Thompson's popular program through the National Seminars Group. Must pre-register by February 24 to reserve a seat in this superior customer service program.