Customer Service Strategies (MKT 181)
Term: 2014-2015 Spring
Tue-Thu, 10:00 AM - 12:00 PM (1/13/2015 - 1/14/2015) Location: MT MCC 524 Tue-Thu, 10:00 AM - 12:00 PM (1/13/2015 - 3/6/2015) Location: MT MCC 410
This course is designed to introduce students to the concepts of customer service and to help them learn the skills necessary to provide excellent service to the internal and external customers of the organization for which they work.