Fundamentals of Desktop Support (NET 785)

Term: 2015-2016 Fall

Faculty

	David B AustShow MyInfo popup for David B Aust
	Email address is hidden, click here to email

Schedule

Tue, 3:30 PM - 6:30 PM (8/25/2015 - 12/11/2015) Location: MT MCC 219

Description

This course will introduce the student to the operations of the help desk industry. Students will master the role of help desk analysis, navigate the help desk environment, and learn crucial problem solving skills.